Privacy policy

The Privacy Policy provided below is with respect to our use and protection of any personal information you provide to us through the Salford website.

Salford is the owner of the website. This Policy applies to all users of the website. By using our website and providing your information, you consent to the collection, storage, use, and disclosure of your personal information as described in this Policy.

What Information Do We Collect?

When you visit or interact with our website, you may be asked to provide certain personal information, including:

  • Name
  • Phone number
  • Email address
  • Billing and shipping address
  • Payment details (processed securely via third-party gateways)
  • Any other information you voluntarily provide

We collect personal information when you:

  • Place an order
  • Register on our website
  • Subscribe to our communications
  • Contact us for support or inquiries

This information is used primarily to process your orders and improve your overall experience with Salford.

How Do We Get Consent?

When you provide personal information to complete a transaction, verify payment, place an order, arrange delivery, or initiate a return, we imply that you consent to collecting and using it for that specific purpose.

For secondary purposes such as marketing, we will either seek your explicit consent or provide you with an option to opt out.

What Do We Use Your Information For?

Better Service

Your information helps us respond more effectively to your queries and support requests.

Site Improvement

We use your feedback and browsing behavior to improve our website, products, and overall experience.

Smooth Transaction Process

Your information is used to process orders, manage deliveries, and ensure seamless transactions. We do not share this information except where necessary to complete the service.

Email Updates

Your email may be used to share order updates, respond to queries, and, if you opt in, send product updates, offers, and brand communication.
You may unsubscribe at any time using the link in our emails or by contacting us.

Sharing of Your Address and Contact Details

For order fulfillment, your delivery address and contact number may be shared with our logistics and courier partners strictly for shipping purposes.

How Do We Protect Your Information?

We follow industry-standard practices to protect your data.

  • Our website is regularly checked for security vulnerabilities
  • Access to personal data is restricted to authorized personnel
  • Sensitive information is encrypted using secure technologies

All payment transactions are processed through secure gateways and are not stored on our servers.

Shopify

Our website may be hosted on platforms like Shopify Inc., which provide the e-commerce infrastructure.

Your data may be stored on secure servers managed by such platforms, protected by firewalls and advanced security protocols.

Payment

If you use a direct payment gateway, your payment data is encrypted in accordance with PCI-DSS (Payment Card Industry Data Security Standard).

Your transaction data is retained only as long as necessary to complete the purchase and is not stored thereafter.    

Do We Use Cookies?

Yes. Cookies are small files stored on your device to enhance your browsing experience.
We use cookies to:

  • Remember items in your cart
  • Save your preferences for future visits
  • Analyze website traffic and interactions
  • Improve overall site performance

You may disable cookies via your browser settings, though some features may not function properly.

Advertising

We may use third-party advertising partners to display ads across the internet. These partners may collect non-personal information about your visits and interactions to show relevant advertisements.

No personally identifiable information is shared unless explicitly provided by you.

Use of Demographic and Profile Data

We use your personal information to:

  • Provide requested services
  • Improve user experience
  • Resolve disputes and troubleshoot issues
  • Inform you about relevant products, offers, and updates
  • Prevent fraud and ensure platform security

We may also collect general demographic data (such as location or browsing patterns) to better understand user preferences.

Disclosure of Information

We do not sell, trade, or rent your personal information.

Your information may only be shared:

  • With service providers required to complete transactions
  • To comply with legal obligations
  • To protect our rights and prevent fraud

Links to Third-Party Sites

Our website may contain links to third-party websites. We are not responsible for their privacy practices and recommend reviewing their policies separately.

Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If such data is identified, it will be promptly deleted.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and will take effect immediately upon posting.

Your continued use of the website constitutes acceptance of these changes.